Admission for desexing.
Owner: Oh god! She's not going to die, is she?
Me: It's ok. There is a slight risk with every anaesthetic, but your dog is young and healthy, and there's no more risk than if you were to go under.
Owner: So it's not going to die?
Me: That is certainly a possible complication, however we take all steps to minimise that possibility
Owner: But it's still possible?! You won't let it die will you? Please tell me it won't die!
Me: Listen; I don't come in to work in the morning with the intention of killing animals.
Owner: Oh... Okay.
Moral- Some people need you to be a little more heavy-handed to get their confidence
Owner: Oh god! She's not going to die, is she?
Me: It's ok. There is a slight risk with every anaesthetic, but your dog is young and healthy, and there's no more risk than if you were to go under.
Owner: So it's not going to die?
Me: That is certainly a possible complication, however we take all steps to minimise that possibility
Owner: But it's still possible?! You won't let it die will you? Please tell me it won't die!
Me: Listen; I don't come in to work in the morning with the intention of killing animals.
Owner: Oh... Okay.
Moral- Some people need you to be a little more heavy-handed to get their confidence
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